The SawCenter, is committed to shipping our product
as soon as possible. Most times, your order will ship the same day it is
received. The cut off for same-day shipping is 12PM Eastern time. If there is a backorder situation we will notify you of the expected
ship date. Occasionally our vendors cannot supply a ship date, in this situation
you have the option of waiting or canceling the order. Your credit card
will not be charged until your items are shipped. We are also not
responsible for delivery delays as a result of weather, mis-routing or other factors beyond
Our preferred shipping method is UPS. For some smaller items
the option for priority mail is available. In order to keep our rates as low as
possible, it is important to make sure the
address supplied is correct! Any
charge-backs by UPS for address corrections will be back- charged to you at
$12.00 per correction. If you have questions about a delivery
address please email us at
Sawcent@crocker.com . We will be happy to verify an address
before you place the order.
The shipping rate is
automatically calculated by UPS and the USPS. We do not set the rates, they are
taken directly from the UPS & USPS shipping servers. The shipping rate is
calculated based on your zip code, weight and size of package, distance from
major hubs and the level of service you select. We will ship you package
via the mode you select. Delays based on disruptions of service are not
Our Return Policy
Returns not covered under our guarantee policy will be only accepted for a
period of 10 days after you receive the product. ALL returns must be in the
original packaging, in original condition and returned in the original shipped
packaging, unused. Electrical components, switches, cords, motors, modules are
All returns must be sent
and insured for the value of the original
sale amount at senders expense.
C.O.D. returns will
not be accepted.
specified, a 15%
re-stocking fee will be applied to all items we accept for return.
In addition, shipping
charges can not be refunded.
Shipped items refused by customer without
prior authorization by us will be credited, less a 15% re-stocking fee
and will be charged for transportation charges to and from the Saw Center,
plus the applicable refused shipment charge imposed by the shipping company.
Once items are shipped, orders can not be cancelled without incurring a
restocking & freight charge. It is the customer's responsibility to cancel any
order prior to shipping. Orders canceled prior to shipping will not be
charged. Placing an order constitutes agreement with this policy.
All of our products are inspected and in some cases, repacked prior to shipping
( motors & switches especially). Shipping damages must be reported to the
carrier within 7 days. After 7 days, claims for shipping damages are no longer
All our products
are of superior quality and undergo severe quality control from the
manufacturer. However, we do understand that there is a part or product which is
defective periodically. We will be happy to replace any part that is defective
from the manufacturer for the first 10 days. After the 10 day product return
period, we will consider the product under warranty and must be returned
following the manufacturer's warranty instructions for the product. The customer
is responsible for return shipping charges to us. Any additional policy
not covered here will be resolved at the discretion of The SawCenter
Even though we try to do our best to make sure the data
and pricing is as accurate as possible, The SawCenter is not responsible for unintentional
misinformation or programming errors including errors in pricing or included
options or accessories.
Thank you again for visiting The SawCenter and we are happy to answer any
question you may have. Just email us at
Minimum Order Policy
Because of the costs of credit card
processing & handling, a $2.00 handling fee will be added to any order,
excluding shipping, that does not meet our $20.00 minimum order requirement.